Letter of Complaint
Alvin Sergio A
89
Villa Street
Val
Haven, CT 95135
Phone
– 890056711
12th September, 2017
Customer Care Manager
Customer
Service
Matches
Fashion
8423
Green Terrace Road
Asterville
Dear Sir or Madam
I
recently ordered a new Coat(my order number is #120917), from your website on 8th
September 2017. I received the
order on 10th September.
Unfortunately, there was a stain on it.
Under
the Consumer Rights Act 2015 goods you supply must be fit for purpose. As there
was a problem with the goods when I bought them, I request that you give me a
full refund or replace it with the new one.
Thank you for taking the time to read this letter. I have been a loyal and satisfied customer of your company for quite some time now. This is the first time I have encountered a problem. Please contact me at the above address or by phone.
Looking
forward towards a Prompt Refund.
Sincerely,
Alvin Sergio A
Komentar
Posting Komentar